We usually reply within one business day.
Email: support@eraseline.com
Privacy requests: privacy@eraseline.com
My scan shows "likely exposed" — what does that mean?
Some brokers block automated checks. "Likely exposed" means your profile matches their typical coverage; open the provided link to confirm, or send the removal request preventively.
A removal has been "Submitted" for weeks.
Brokers take 1–14 days on average; some drag longer. If a request passes 30 days, the broker is out of legal compliance — contact us and we'll escalate with a follow-up notice.
How do I cancel my subscription?
iOS Settings → your name → Subscriptions → Eraseline Pro → Cancel. You keep Pro until the end of the paid period.
How do I delete my account?
App → Settings → Account → Delete account, or email us. Everything is permanently removed within 30 days.